Open a RUM Comment
When you encounter an error in an error template in your Real User Monitoring Error Tracking screen, you can leave a comment or tag your colleagues to ask for their assistance in investigating the root cause of the error.
To begin, select an [error template] or templates and click on the Comments button. Once a comment has been opened, a blue dot will appear on the Comments button to indicate an existing investigation. Click on it to view all associated activity in the Activity tab.
To view the comments across all RUM templates, navigate to the Investigations screen.
All RUM comments are public.
View and Manage Existing Investigations Theme 
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